Q: What is this e-mail account being used for?
A: Providing e-mail accounts to students has several purposes. It is intended to improve communication between faculty and student throughout the semester. College administration will increasingly use e-mail to communicate with students. This can include announcements of events, information about college offerings, details on student life, financial information such as fees, tuition, tax forms, etc.
Q: Why
Live@Edu?
A: In response to the growing need for an updated, user-friendly and secure means of providing email service for its students, the college has implemented Microsoft's Windows
Live@Edu. Students will log in to their web services through the Windows Live website.
Here is a list of some of the features students will now be able to use and enjoy:
- A Lifetime account
- 10 Gigabytes of space for emails and attachments
- A password-protected 5 Gigabytes online storage to share documents or photos
- Mobile Device E-mail Access
- Forwarding to any e-mail address you'd like
- Calendar services
- Spell Check, Dictionary, Thesaurus and Search tools
- Mail Filtering to organize messages, and rules processing to forward messages
- Anti-Virus is integrated into the mail system
- No banners or advertisements
- Keep your student.montcalm.edu address for popular networking sites such as
- Facebook
Q: How do I get a student e-mail account?
A: When you are admitted as a registered student at Montcalm Community College, an e-mail account will be automatically set up for you within 24 -48 hours.
Q: How do I know if I have a student e-mail account?
A: Log on to My.Montcalm.Edu and click on the student resources tab. On the left side of this page towards the bottom is a button titled ‘Student E-mail;’ click on this. After the page opens and if you have an e-mail assigned to you, it will be displayed at the top of the right column. Instructions on how to sign in and activate your account will be displayed in the middle column. If no e-mail address has been assigned to you and it has been more than 48 hours since you were admitted as a registered student at Montcalm Community College, please email admissions@montcalm.edu.
Q: Do I need to be logged into My.Montcalm.edu to access my e-mail account?
A: No. You can direct your browser to www.exchangelabs.com or http://login.live.com (without the www). Either of these addresses will take you to the log-in page. Once there you will be able to log-in to your account.
Q: Will my e-mail account be cancelled or closed once I graduate or stop attending Montcalm Community College?
A: No. Once your student e-mail account is assigned to you, it won’t expire when you are no longer attending MCC.
Q: Can I access my e-mail account from anywhere?
A: Yes. As long as you have a connection to the internet you can access your account simple by going to www.exchangelabs.com or http://login.live.com and logging in.
Q: Do I have to use Internet Explorer to get my e-mail?
A: No. You can use either Internet Explorer or FireFox. However, please be sure to have the latest versions of these browsers to avoid any complications in viewing your e-mail.
Q: What are some of the benefits or features of having a student e-mail account?
A: Some of the benefits and features are: A lifetime account; 10 gigabytes of space for e-mails and attachments; Password protected; Mobile Device Access; Calendar services; Spell Check, Dictionary, Thesaurus and Search tools; Mail Filtering and Rules Processing; Anti-Virus integrated into the system; No Banners or Advertisements. Once admitted as a student and your e-mail address is assigned to you, you are eligible for the Ultimate Steal from Microsoft. See
http://www.microsoft.com/student/discounts/theultimatesteal-us/ for complete details.
Q: What should I do if I’ve logged into my e-mail but in my.montcalm it still says to activate it?
A: If you have logged on to your student e-mail successfully, just ignore the message to activate it.
Q:Can I change my student e-mail address?
A: No. Since the e-mail address is system generated, the individual cannot change their email address. Also, all official email will only be sent to this e-mail address.
Q: Can I forward my student e-mail to another email account?
A: Yes but it is not recommended. If you communicate with instructors and others from another account it may not make it through our spam filters and it may not be recognized by the recipient. If you prefer to use another e-mail account, you can configure your college provided e-mail account to forward or redirect e-mail automatically. The following information will provide a step by step process.
To forward messages from your Student E-Mail Account to another account:
This document covers the process to forward all inbound email from Internet Explorer (IE). This functionality is not available in all browsers. If you need to forward your email and you do not see a similar rule option, you may need to find a computer with IE to set up forwarding.
- Open your web browser and navigate to http://www.exchangelabs.com
- Select Outlook Web Access and click the Sign In button.
- Sign in to your email account.
- Click on the Options button on the top of the screen.
- In the Options screen, click the “Organize E-mail” option on the left side of the screen.
- The right side of the screen shows any current Rules. Click “New” in the Rules area.
- Pop-up window will show, titled “New Inbox Rule.”
- In the pop-up window, choose “Apply to All Messages” in the top drop-down menu.
- Choose “Forward the Message To...” from the second drop-down box.
- The address book window should appear automatically. (If it does not appear, click the “Select One” link.)
- In the dialogue space at the bottom of the address book window, type the email address to which your student emails should be forwarded.
- When you have typed the email address to use, click “OK” on the lower right. The email address should now show on the right-hand side of the rule screen.
- Click the “Save” button on the lower left to finish setting your e-mail forward.
- The new rule should now show in your Rules list. Your student e-mail is now forwarded to your chosen account.
- Click “My Mail” at the upper right side of the screen to return to your student e-mail and continue working in your e-mail account, or click “Log Off” as usual if you are finished using your student e-mail account. Mail forwarding will continue until you decide to turn off or delete the forwarding rule.
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Redirecting and forwarding are not the same:
Messages that are redirected will appear to come from the original sender. When you reply to a message that's been redirected, the reply will be sent to the original sender.
Messages that are forwarded will appear to be forwarded from you. When you reply to a message that's been forwarded, the reply will be sent to the address that the message was forwarded from, not to the original sender.
A copy of messages that you redirect or forward will remain in your Inbox. This means that your mailbox may reach the storage limit set by your administrator. If it does, new messages will be blocked and returned to the original sender; they won't be redirected or forwarded to your other account. To continue receiving new messages, you'll have to sign in to your mailbox and delete some messages.