Jenzabar Campus Portal Features Help Hub

Setting Up Career Coach


These setup instructions pertain only to setting up Career Coach in the Campus Portal. For more information about integrating Career Coach with J1 Web, see the J1 Web online help.

Campus Portal Setup
  1. Log in as the Campus Portal administrator.

  2. Access the page where you want add the Career Coach feature for students to access, such as the Student Home Page.

  3. From the Admin Toolbar Admin Toolbar Icon, click Options. The Options page appears.

  4. Click Add a new feature to this page.

  5. Click Features for Students to view a list of the student features. (You may need to scroll down the page)

  6. Click Career Insights. The Options page reappears.

  7. Make any additional changes to the page name, layout or features on the page.

  8. Click the Back to... link to return to the feature page.

  9. Be sure to grant access and enable visibility to this feature for students.

To use the Career Coach feature, students must be granted permission to access it.

  1. Log in to Campus Portal as an administrator.

  2. From the profile drop-down options, select Site Manager. The Site Manager page appears.

  3. In the side menu, click the Global portlet operations. The Portlet page appears.

  4. Select the Career Insights feature from the list of portlets. The Global Operations for Career Insights appear.

  5. Under the Student role, click the Allow Access button to move the toggle it to "Yes". This will grant student access to the feature.

  6. Click Save.

  7. Click Exit to portal home to return to your home page.

You can control role-specific visibility options from the feature.

  1. Log in to the Campus Portal as an administrator.

  2. Navigate to the page where Career Coach has been added.

  3. From the Admin Toolbar Admin Toolbar Icon, click Access. The Access page appears.

  4. Click on the Campus Portal role you are setting up permissions for. If the role has not already been granted access to the page, click the button to toggle it to Visible. Additional permissions may appear.

The most likely reason for this is that the student used an email address when taking the assessment that is different from the email address for this student in J1 Desktop. There are several options to fix this:

  • The student may need to add the email address they used for Career Coach to the J1 system using Campus Portal (My Profile and Settings, Contact information)

  • The student may need to create a new Career Coach account with their official university email

  • An administrator may need to change or add the email address in J1 Desktop, in the Student Information window, on the Address tab